7 Days Return Policy* (will be counted from delivery done date).
No return policy applicable on accessories.
In case of return, Buyer has to send our product(s) to ‘MyCradle Workshop’ at the buyer’s cost.
The amount will be refunded within 4-6 working days only after receiving and inspecting the product at our ‘MyCradle Workshop’.
Minimum return deduct charge is INR500 depending upon the product(s) and its received condition. (Return deduct charge is INR500 or Courier Charge i.e that has been paid by us, whichever is higher).
Any purchase of our product(s) from the third party, return policy will be applicable as per respective third party only.
Refunds, where applicable, will be initiated either to the original payment method used by the customer or directly by Transformium India Private Limited (MyCradle).
All Rights Reserved By Transformium India Private Limited (MyCradle).
Missing & Damaged Product Policy:
To ensure a smooth and efficient process for addressing any issues with your delivery, please follow these steps:
Timely Reporting: Report any damaged or missing product(s)/ part(s) within 48 hours of delivery.
Unboxing Video: At the time of delivery, you must record a video of the unboxing process. This video should clearly show the condition of the packaging, the items as they are unpacked, and any visible damage or missing parts.
Share the Video: After recording, promptly share the unboxing video with us. This evidence is crucial for verifying and resolving your complaint regarding damaged or missing products.
Following these steps helps us address your concerns swiftly and effectively. We appreciate your cooperation!
All Rights Reserved By Transformium India Private Limited (MyCradle).
Sales Replacement Policy:
7 Days Replacement Policy* (will be counted from delivery done date).
No replacement policy applicable on accessories.
All courier/ transport charges (Or min replacement charge INR500) for replacement of product(s) will be on the buyer.
Product cost difference will be adjusted at the time of replacement procedure.
All Rights Reserved By Transformium India Private Limited (MyCradle).
